Wholesale Operations

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Access

Get Connected Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected LSR Business Rules Broadband Services VoIP Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Edge Colocation

Overview Assessment and Ordering Access Cards

Regulated Collocation

Overview Applications Access Cards

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Online Billing Statement Tools Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connectbase Customer Wholesale Portal Get Connected System Availability Release Forecast

Notifications and News

2024 2023 2022 2021 Billing Notifications Copper to Fiber Transformation Release Notifications System Availability Exceptions Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

Reference Library

Wholesale Help Center Exchange Lookup Tool Tips and Tricks Access References Local References Broadband References Regulated Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services WV BTOP Wholesale Terms Glossary

Wholesale Broadband

Wholesale Simply (Standalone) Broadband: Wholesale Simply Broadband is a broadband service that does not require a voice line to be installed. The services is installed as a dry loop service also known as standalone broadband.

Wholesale Broadband: Wholesale Broadband is a broadband service that is paired with a new or existing voice line.

Wholesale Broadband is available in most areas within the Frontier Footprint where DSL is provided. Wholesale Broadband is provided to locations that qualify for DSL service offered as “Up To” speeds subject to availability. This product is available to customers with an effective Wholesale Advantage Broadband agreement. Please contact your account manager for more information. If you are currently unaware of your assigned account management team, please email [email protected].

A glossary of Frontier wholesale terms is available to provide definition of terms you may see throughout this site. If you have questions that are not answered within this site or our Wholesale Help Center, please contact us.

VFO Ordering and Preordering SystemLogin

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Training (Pre-Order and Order)

The Wholesale Broadband Training Guide is intended for customers ordering Wholesale Broadband services and is in addition to the information provided in the Frontier VFO User Guide.

Wholesale Broadband Training GuideDownload Frontier VFO User GuideDownload

Wholesale Broadband References

Wholesale Broadband Pre-Order ReferencesLearn More Wholesale Broadband Order ReferencesLearn More Wholesale Broadband Order SamplesLearn More

A glossary of Frontier wholesale terms is available to provide definition of terms you may see throughout this site. If you have any questions that we don't answer within this site or our Wholesale FAQs, please contact us.

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