VFO Training
Virtual Frontier Office (VFO) Training

Frontier is committed to providing Carriers and CLECs with the information needed to be successful in VFO.

Below is a list of available VFO online training courses, job aids and other reference documents to assist you in completing LSR, ASR, and Trouble Administration (TA) transactions in VFO.

LSR Reference Documents

For Directory specific LSR Transaction information, please visit the Directory Listing Training/Job Aids page.

 

ASR Reference Documents

VFO ASR Ordering Self-Paced Training

 

Trouble Administration Reference Documents

Getting Access to VFO

Before a company can get access to VFO, they need to complete and submit the:

Note: The Frontier Connectivity Access Form must be completed and emailed to Frontier.Connectivity.Management@ftr.com.