VFO Training
Virtual Frontier Office (VFO) Training

Frontier is committed to providing Carriers and CLECs with the information needed to be successful in VFO.

Below you will find links to available training guides, job aids and other reference documents to assist you in completing LSR, ASR, and Trouble Administration (TA) transactions in VFO. Online training courses for VFO are also available in the VFO Online Training Video Library.

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VFO Online Training Video Library


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LSR Reference Documents

For Directory specific LSR Transaction information, please visit the Directory Listing Training/Job Aids page.

 

ASR Reference Documents

 

Trouble Administration Reference Documents

Getting Access to VFO

Before a company can get access to VFO, they need to complete and submit the:

Note: The Frontier Connectivity Access Form must be completed and emailed to Frontier.Connectivity.Management@ftr.com.