VFO Training
Virtual Frontier Office (VFO) Training

Frontier is committed to providing Carriers and CLECs with the information needed to be successful in VFO.

Below is a list of available VFO online training courses, job aids and other reference documents to assist you in completing LSR, ASR, and Trouble Administration (TA) transactions in VFO.

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VFO Online Training Video Library


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LSR Reference Documents

For Directory specific LSR Transaction information, please visit the Directory Listing Training/Job Aids page.

 

ASR Reference Documents

 

Trouble Administration Reference Documents

Getting Access to VFO

Before a company can get access to VFO, they need to complete and submit the:

Note: The Frontier Connectivity Access Form must be completed and emailed to Frontier.Connectivity.Management@ftr.com.