Wholesale Operations

Pages

References

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Access

Get Connected Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected LSR Business Rules Broadband Services VoIP Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Edge Colocation

Overview Assessment and Ordering Access Cards

Regulated Collocation

Overview Applications Access Cards

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Online Billing Statement Tools Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connectbase Customer Wholesale Portal Get Connected System Availability Release Forecast

Notifications and News

2024 2023 2022 2021 Billing Notifications Copper to Fiber Transformation Release Notifications System Availability Exceptions Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

Reference Library

Wholesale Help Center Exchange Lookup Tool Tips and Tricks Access References Local References Broadband References Regulated Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services WV BTOP Wholesale Terms Glossary

Frontier-Connectbase Registration Form

To request access to Frontier serviceability and pricing via Connectbase applications, Wholesale Customers must complete and submit this registration form. Once registration is complete the requestor contact provided will receive confirmation.

Form Submission Date

Requestor Information

Requestor Name*

Title *

E-mail Address*

Phone*

Wholesale Customer Information

Legal Company Name*

CCNA/ACNA*

Street Address*

City*

State*

Zip Code*

Current Connectbase Customer*

Yes No

Connectbase Instance ID*

Type of Access

Serviceability Portal Option

Effective Contracts*:

Check all that apply:

Effective Signed Contract for Wholesale Advantage Broadband Effective Signed Contract for EPATH Effective Signed Contract for Ethernet Internet Access (EIA)

Please note that a Frontier Account Manager may contact you to discuss any contracts, selected above, that are not currently active.

Network Visibility*

Ethernet Broadband Ethernet and Broadband

*Denotes Required Field

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