Wholesale Operations

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Access

Get Connected Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected LSR Business Rules Broadband Services VoIP Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Edge Colocation

Overview Assessment and Ordering Access Cards

Regulated Collocation

Overview Applications Access Cards

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Online Billing Statement Tools Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connectbase Customer Wholesale Portal Get Connected System Availability Release Forecast

Notifications and News

2024 2023 2022 2021 Billing Notifications Copper to Fiber Transformation Release Notifications System Availability Exceptions Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

Reference Library

Wholesale Help Center Exchange Lookup Tool Tips and Tricks Access References Local References Broadband References Regulated Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services WV BTOP Wholesale Terms Glossary

Frontier-MasterStream Agent Company Cloud Registration Form

Wholesale Customers that have direct access to MasterStream may submit this registration form to request access to Frontier quoting via their MasterStream Cloud. All Wholesale Customer information requested below must be provided for the request to be completed. Once complete, a cloud request will be sent to your MasterStream application.

Form Submission Date

Wholesale Customer Information

Company Name*

Company Street Address*

Company Street Address

City*

State*

Zip Code*

CCNA/ACNA (Customer/Access Carrier Name Abbreviation)

Required for VFO set-up. Separate multiple entries with a comma.

CCNA/ACNA*

Administrator Information (The Administrator will be responsible for creating additional Agent user access.)

Administrator Name*

Administrator Email*

Administrator Phone*

Check all that apply:

Effective Signed Contract for Wholesale Advantage Broadband Effective Signed Contract for EPATH Effective Signed Contract for Ethernet Internet Access (EIA)

Please note that a Frontier Account Manager may contact you to discuss any contracts, selected above, that are not currently active.

*Denotes Required Field

PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.