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Copper to Fiber Transformation

As part of our "Building Gigabit America" strategy, Frontier is decommissioning our Copper network and migrating customers to our Fiber network.

We are replacing our aging Copper equipment with our new, highest-quality fiber equipment to provide a more reliable network for our customers. Customers can choose faster Internet speeds and experience crystal clear call quality, all on our Fiber network.

If you have questions not answered below, please contact Wholesale.C2F.Transformation@ftr.com.

Notifications

Frequently Asked Questions

Frontier plans to communicate retirement of copper using multiple notifications, such as:
  • First: For Carriers who subscribe to Frontier wholesale carrier notifications, a Public Notice Serving Wire Center (SWC) Common Language Location Indicator (CLLI) and impacted associated addresses
  • Second: Carrier-specific mailed and emailed notifications with specific impacted circuit/service details
  • Third: Customer-specific email reminder regarding circuits/services
  • Fourth: Customer-specific email reminder regarding circuits/services
  • Fifth and Final: Customer-specific email that services not converted will be disconnected