To establish a relationship to order new Frontier services or request changes to existing services, whether e-bonding or using the Frontier GUI, CLECs and Carriers must complete and submit the form(s) listed below. All completed forms must be returned according to the instructions on the form.
Incomplete forms will be returned with no action.
To contact the Frontier Connectivity Team, please email: firstname.lastname@example.org
Additional Form Required for LSR Ordering:
Note: Customers completing the CMAQ for the California-Texas-Florida (CTF) Acquisition should use the CTF-CLEC Master Account Questionnaire (CMAQ) form.
Form Required for ISP Ordering:
For Local Service Requests, all CLECs are required to have a valid Interconnection Agreement in place prior to establishing connectivity. For additional information and Carrier Team contact information click here.
For subsequent LSR Ordering Customer Profile activity, please visit our Customer Profile website page.
Billing Feed Connectivity
Wholesale customers requiring billing feeds such as Billing Data Tape, Data Usage Files or Meet Point Billing must complete the Billing Feed Connectivity Form and submit to Frontier Communications as instructed on the form.