Frontier CLEC User Forum
CLEC User Forum

Overview

The purpose of the CLEC User Forum (CUF) is to provide a forum that allows for business-to-business discussion focused on improving communications and processes between Frontier Communications wholesale operations and its CLEC customers. These discussions are for local wholesale operational issues that are not resolved through normal business channels and/or impact more than one CLEC. The CUF is not meant to replace day to day operational support that should be managed by both CLECs and their respective Frontier Account Manager and/or operations team manager. The forum is meant to open dialog between Frontier and the CLECs, allowing us to work together to identify and implement practical solutions that provide operational benefits to all parties.

2020 CUF Schedule

First Quarter: February 20, 2020 2:00 p.m. Eastern Time
Second Quarter: May 21, 2020 Cancelled
Third Quarter: August 20, 2020 2:00 p.m. Eastern Time
Fourth Quarter: November 19, 2020 2:00 p.m. Eastern Time

Meeting information will be distributed two weeks prior to the scheduled meeting date. If you would like to be included in the CUF email distribution, please register on the Subscribe to Notifications link on our website.

The CUF Index is available to provide you with an overview of the issues covered in previous CUFs along with the Q&A captured during the forum. For full presentations and Q&A material, please visit the Previous CLEC User Forum Presentations page of our website

CUFIndex                 CUFPresentations

If you would like to submit an issue for the CUF team, please complete the CUF Issue Submission Form and submit to the CUF team contact email: frontier.cuf@ftr.com

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