Frontier Wholesale Contacts and Escalation for Local Services
Frontier Local Center Contacts

ORDER PROCESSING for SPIDS 0121, 0161 & 2473
888-608-8023

ORDER PROCESSING for SPID 5200

888-608-8023, Option 2

PA CLEC for SPID 7513
See LSR Contacts and Escalation List





Local (LSR) Support Email Contacts



LSR.VFO.Helpdesk@ftr.com



Local.Carrier.Services.Support@ftr.com



LSR.Escalations@ftr.com

Local Pre-order Inquiries Inquiries on Post-FOC Responses Out-of-service
LSR Reject Inquiries PLOC Freeze Inquiries Provisioning Issues
Report Local System Issue Listing Record Investigations Missed Due Dates



To Report VFO Local Module System Issues (LSR Pre-order, LSR Order), please contact:
lsr.vfo.helpdesk@ftr.com


If you are unable to open a Trouble Ticket in VFO-TA due to system issues, please manually open your trouble report by calling the repair center.  Please visit the Repair contacts page for information. To report the VFO-TA system issue, please contact:
ftr-cmp-team@ftr.com

Center Holiday Schedules

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