Frontier Wholesale Systems and Online Tools
Systems and Online Tools

Frontier provides various systems and online tools to assist with Ordering Services and viewing account activities.


Frontier Online Ordering System

To request access to Frontier's online ordering application, Virtual Front Office (VFO), customers are required to complete and submit a Frontier Connectivity Access Form.

VFO is a web-based application that runs on Google Chrome and Internet Explorer version 11 (but is backward compatible with IE9 and 10); therefore, the user must open a Web browser to access the application.

VFO

Need access to Frontier's Virtual Front Office (VFO)? Please visit the Getting Started page for more information.
Need assistance utilizing Frontier’s Virtual Front Office (VFO)? Please visit the VFO Training page for more information.

 


Customer Wholesale Portal (CWP)

This online tool gives CLECs the ability to access their wholesale reports.

CWP


Frontier-MasterStream Portal

This online tool gives customers the ability to request instant price quotes for applicable services. For more information, click the button below.

MasterStreamGettingStarted

To view the System Availability Schedule and exception notifications, please visit the System Availability page.

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PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.