Frontier VFO Training
Virtual Frontier Office (VFO) Training

Frontier is committed to providing Carriers and CLECs with the information needed to be successful in VFO.

Below you will find links to available training guides, job aids and other reference documents to assist you in completing LSR, ASR, and Trouble Administration (TA) transactions in VFO. Online training courses for VFO are also available in the VFO Online Training Video Library.

 

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VFOOnlineTrainingVideoLibrary


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LSR Reference Documents

LSR Business Rules

 

For Directory specific LSR Transaction information, please visit the Directory Listing Training/Job Aids page.

LSROrderSamples

ASR Reference Documents

ASROrderSamples

EthernetOrderSamples

 

Trouble Administration Reference Documents

Getting Access to VFO

Before a company can get access to VFO, they must complete and submit the:

FrontierConnectivityAccessForm

To contact the Frontier Connectivity Team, please email: Frontier.Connectivity.Management@ftr.com.

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PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.