WHOLESALE SUPPORT
PRODUCT RESOURCES
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Broadband References
Below is a list of all available Broadband Services references in alphabetical order.
FAQ Categories
References
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2024 Blocked Due DatesDownload Now
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2025 Blocked Due DatesDownload Now
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Add/Change Wholesale Broadband on Existing Voice LineDownload Now
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Appointment Scheduling Inquiry Job AidDownload Now
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Change Standalone Wholesale BroadbandDownload Now
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Change VPI/VCI (Infospeed) Standalone Dry Loop to 7M/1M (Consumer)Download Now
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Customer Service Record (CSR) Inquiry ProcessDownload Now
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DB/B - Post-Install Restore Standalone Wholesale BroadbandDownload Now
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DB/B - Post-Migration Restore Shared Voice/Wholesale BroadbandDownload Now
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DB/C - Disconnect Wholesale Broadband OnlyDownload Now
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DB/C - Post-Install Change Standalone Wholesale BroadbandDownload Now
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DB/C - Post-Migration Add Wholesale BroadbandDownload Now
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DB/C - Post-Migration Add Wholesale Broadband Static IPDownload Now
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DB/C - Post-Migration Change Speed/Product Offer Wholesale BroadbandDownload Now
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DB/C - Post-Migration Term RenewalDownload Now
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DB/C - Post-Migration Wholesale Broadband Request to Move ModemDownload Now
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DB/D - Wholesale Broadband Full Account DisconnectDownload Now
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DB/N - New Business POTS with Wholesale BroadbandDownload Now
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DB/N - New Standalone Wholesale BroadbandDownload Now
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DB/S - Post-Install Suspend Standalone Wholesale BroadbandDownload Now
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DB/S - Post-Migration Suspend Shared Voice/Wholesale BroadbandDownload Now
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DB/V - Migration with Wholesale BroadbandDownload Now
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Disconnect BTAS/TAS Shared Line / Standalone Dry LoopDownload Now
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Disconnect Infospeed DSL Shared Line / Standalone Dry LoopDownload Now
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EB/B - Resale Wholesale Broadband RestoreDownload Now
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EB/C - Disconnect Wholesale Broadband OnlyDownload Now
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EB/C - Post-Migration Add Wholesale BroadbandDownload Now
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EB/C - Wholesale Broadband Speed ChangeDownload Now
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EB/D - Wholesale Broadband Full Account DisconnectDownload Now
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EB/S - Resale Wholesale Broadband SuspendDownload Now
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Full and Partial Disconnects Wholesale BroadbandDownload Now
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ISP Business Rule Edits At-A-GlanceDownload Now
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ISP Order Form Field DefinitionsDownload Now
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Migrate Platform Voice with Wholesale BroadbandDownload Now
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Migration with Wholesale Broadband Job AidDownload Now
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New Install Platform Voice with Wholesale BroadbandDownload Now
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New Install Standalone Wholesale BroadbandDownload Now
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Static IP Address Job AidDownload Now
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VFO Loop Qualification Bulk Loader Job AidDownload Now
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VFO Preorder Response - Address Validation (TXTYP A)Download Now
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VFO Preorder Response - DSL Loop Qualification (TXTYP X)Download Now
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VFO Preorder Response - Fiber Availability (TXTYP W)Download Now
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VFO Preorder Response - xDSL Loop Qualification (TXTYP H,K)Download Now
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Wholesale Broadband Order Code MatrixDownload Now
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Wholesale Broadband Ordering GuideDownload Now
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Wholesale Broadband Ordering Scenario MatrixDownload Now
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Wholesale Broadband Product Qualification GuideDownload Now
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Wholesale Broadband Training GuideDownload Now
PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.