WHOLESALE SUPPORT
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Local References
Below is a list of all available Local Services references in alphabetical order.
FAQ Categories
References
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2024 Blocked Due DatesDownload Now
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2025 Blocked Due DatesDownload Now
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AB/C - Change CFA of Existing Analog LoopDownload Now
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AB/C - Change Existing Analog Loop to xDSL Compatible LoopDownload Now
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AB/C - Partial Disconnect xDSL Qualified Loop (ARSU) from Existing Multi-Loop AccountDownload Now
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AB/C - Partial UNE Loop Disconnect Including BTN (Requires RPON)Download Now
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AB/D - Disconnect Linesharing ServiceDownload Now
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AB/D - Full UNE Loop Account DisconnectDownload Now
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AB/N - Install New 4-Wire Digital UNE Loop (TYSU) Frontier 13 Service Territory OnlyDownload Now
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AB/N - Install New 4-Wire UNE Loop - DS1 (DHSU) Frontier 13 Service Territory OnlyDownload Now
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AB/N - Install New Digital Loop (ARSU)Download Now
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AB/N - New Linesharing ServiceDownload Now
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AB/V - CLEC-to-CLEC UNE Loop Migration TransferDownload Now
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Account Restructure Job AidDownload Now
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Analog Loop NC/NCI Codes Matrix (Frontier 13/CTF) Frontier 13 Disconnect and Change CFA Activity OnlyDownload Now
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Analog Loop NC/NCI/SECNCI Codes Matrix (Acquired WV/Legacy) Acquired West Virginia and Legacy Disconnect and Change CFA Activity OnlyDownload Now
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Analog Loop NC/NCI/SECNCI Codes Matrix (Connecticut) Connecticut Disconnect and Change CFA Activity OnlyDownload Now
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Appointment Scheduling Inquiry Job AidDownload Now
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BB/V - Digital Loop with Local Number PortDownload Now
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Blocking Matrix (Acquired WV) Acquired West Virginia OnlyDownload Now
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Blocking Matrix (Connecticut) Connecticut OnlyDownload Now
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Blocking Matrix (Frontier 13/CTF) Frontier 13 Only (Includes CTF)Download Now
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Blocking Matrix (Legacy) Legacy OnlyDownload Now
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Buried Wire Service OfferingDownload Now
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Call Forward Feature Job AidDownload Now
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CB/V - Local Number Port - Range of TNsDownload Now
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CB/V - Local Number Port with Directory Listing ChangeDownload Now
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Centranet CTF-CADownload Now
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Centranet CTF-FLDownload Now
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Centranet CTF-TXDownload Now
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Centranet F13-CA OnlyDownload Now
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Centranet F13-Except CADownload Now
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Centrex Basic Feature DescriptionsDownload Now
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Centrex Service OverviewDownload Now
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Centrex to POTS & POTS to Centrex Ordering MatrixDownload Now
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Change Existing Standalone ListingDownload Now
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Customer Service Record (CSR) Inquiry ProcessDownload Now
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Custopak/Centranet CTF-CADownload Now
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Custopak/Centranet CTF-FLDownload Now
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Custopak/Centranet CTF-TXDownload Now
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Custopak/Centranet F13-CADownload Now
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Custopak/Centranet F13-ILDownload Now
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Custopak/Centranet F13-INDownload Now
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Custopak/Centranet F13-MIDownload Now
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Custopak/Centranet F13-NCDownload Now
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Custopak/Centranet F13-NVDownload Now
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Custopak/Centranet F13-OHDownload Now
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Custopak/Centranet F13-SCDownload Now
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Custopak/Centranet F13-WIDownload Now
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DB/C - Platform Business POTS Post-Migration Change of Fixed Call Forward TNDownload Now
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DB/C - Platform Business POTS Partial DisconnectDownload Now
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DB/C - Platform Business POTS Disconnect BTN Only - Retain WTNDownload Now
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DB/C - Platform Business POTS PIC/LPIC Change OnlyDownload Now
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DB/C - Platform Change Business POTS - Change HuntingDownload Now
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DB/D - Full Platform Business POTS Account DisconnectDownload Now
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DB/J - Change Platform Listing Only for Business POTSDownload Now
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DB/N - Install New Plaftorm Business Centrex with HuntingDownload Now
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DB/N - Install New Platform Multiline Business POTS with HuntingDownload Now
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DB/N - Install New Platform Multiline Business POTS with Hunting Legacy OnlyDownload Now
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DB/V - Business POTS Platform Full Migration Retaining Frontier HSIDownload Now
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DB/V - Business Pots Platform Return to Native (RTN) with Reuse of UNE LoopDownload Now
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DB/V - Partial Platform Migration of Business POTS Account 'As Specified'Download Now
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Directory Listing Activity on Conversion or Migration As SpecifiedDownload Now
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Directory Listing Migrate (JB-V) Job AidDownload Now
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Disconnect Existing Additional Standalone ListingDownload Now
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Disconnect Full Residential Standalone Listing AccountDownload Now
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E9-1-1Download Now
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E9-1-1 Activation Process GuideDownload Now
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E9-1-1 Database Carriers Guide Frontier 13 OnlyDownload Now
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E9-1-1 MLTS Advisory for CA California OnlyDownload Now
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EB/C - Business POTS Multiline Account Change Fixed Call Forward TNDownload Now
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EB/C - Change Resale PIC/LPIC for Business POTSDownload Now
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EB/C - Disconnect BTN Only Business Multi-line POTS - Retain WTNDownload Now
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EB/D - Disconnect Full Resale Business Multiline Pots AccountDownload Now
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EB/D - Disconnect Full Resale Account for Residential POTSDownload Now
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EB/J - Change Resale Listing Only for Business POTSDownload Now
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EB/N - Business POTS Port-In With Features - Reuse of UNE LoopDownload Now
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EB/N - Install New Resale Business POTS with FeaturesDownload Now
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EB/N - Install New Resale Business POTS with HuntingDownload Now
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EB/N - Install New Resale Business RCF with Additional PathDownload Now
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EB/V - Migrate Resale Business POTS 'As Specified'Download Now
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End User Name Change Job AidDownload Now
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Establish New Standalone Business Straightline ListingDownload Now
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Establish New Standalone CaptionDownload Now
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Establish New Standalone Sub CaptionDownload Now
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Establish Standalone Caption Indent ListingDownload Now
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Establish Standalone Caption Indent with SequencingDownload Now
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Expedite Service LSRDownload Now
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Hunting Guide Wholesale Platform CentranetDownload Now
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Hunting Job AidDownload Now
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Hunting Ordering Code Matrix Legacy OnlyDownload Now
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KB/N - Install New Resale Private LineDownload Now
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Line Split and Line Share Job AidDownload Now
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LNP Cancellation by End User RequestDownload Now
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LNP Non-Simple Multiline Port Job AidDownload Now
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LNP Requests Rejected Due to PLOC FreezeDownload Now
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LNP Simple Port Job AidDownload Now
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LNP Troubleshooting and Trigger GuideDownload Now
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Local Circuit Identifier Format Job Aid Frontier 13 Only (Includes CTF)Download Now
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Local Response Completion Notice IntervalsDownload Now
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LSR Jeopardy CodesDownload Now
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LSR Manual Reject Error Code MatrixDownload Now
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LSR Status Email NotificationDownload Now
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LSR System Reject Error Code MatrixDownload Now
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LSR Type of Service CodesDownload Now
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LSR Validation Job Aid for Resale and Wholesale PlatformDownload Now
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Manual Loop Qual Pre-Order ProcessDownload Now
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Migrate Standalone Listing Account 'As Is'Download Now
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Migrate Standalone Listing Account 'As Specified'Download Now
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Move Job Aid (Inside, Outside, Demarcation/NID)Download Now
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NB/N - Install New Resale Business PBX/DID/DODDownload Now
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NC/NCI Matrix (Acquired WV) Acquired West Virginia OnlyDownload Now
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NC/NCI Matrix (Frontier 13/CTF) Frontier 13 Only (Includes CTF)Download Now
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OSS Interface Change Management ProcessDownload Now
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PB/C - Change Resale Business Centrex Post-Migration Frontier 13 OnlyDownload Now
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PB/V - Migrate Resale Business Centrex 'As Specified' Frontier 13 OnlyDownload Now
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PB/W - Migrate Resale Business Centrex 'As Is'Download Now
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PBX/DID/FX USOC Guide for Resale and Wholesale PlatformDownload Now
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Pre-Order Error Code Response MatrixDownload Now
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QB/N - Install New Resale Business ISDN BRIDownload Now
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QB/N - Install New Resale ISDN PRIDownload Now
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QB/N - Install New Resale Single Rate ISDN PRIDownload Now
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REQTYP/ACT/LNA Combination MatrixDownload Now
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Resale Bundle/Feature Package Ordering Job AidDownload Now
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Resale Centrex Ordering Matrix (Connecticut) Connecticut OnlyDownload Now
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Resale Centrex USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Resale Custom/Class Feature Ordering Matrix (Frontier 13 and Legacy)Download Now
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Resale Feature Combination TableDownload Now
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Resale ISDN USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Resale Ordering Code Matrix (AZ, CA, IL, NV, OH, WI)Download Now
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Resale Ordering Code Matrix (CTF - CA, TX, FL)Download Now
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Resale Ordering Code Matrix (IN, MI, NC, SC)Download Now
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Resale POTS USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Resale Private Line USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Resale RCF USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Resale Remote Call Forwarding (RCF) Ordering Matrix (Connecticut) Connecticut OnlyDownload Now
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Resale Remote Call Forward Job AidDownload Now
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Resale Services Overview (Connecticut)Download Now
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Resale/UNE Ordering Code Matrix (Connecticut) Connecticut OnlyDownload Now
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Resale Vertical Class Features & Package Ordering Matrix (Connecticut) Connecticut OnlyDownload Now
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Resale Voice Messaging Matrix (Legacy) Legacy OnlyDownload Now
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Return To Native ProcessDownload Now
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RPON Instructions for LSR RPON Fields: Name, Description, UsageDownload Now
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Service Order Request Inquiry (SOR) Job AidDownload Now
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Single Rate ISDN-PRI (Acquired WV) Acquired West Virginia OnlyDownload Now
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Supplement Management Job AidDownload Now
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Supplements Submitted on CDDDownload Now
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Suspension and Restoral ProcessDownload Now
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Telephone Number Swap Job AidDownload Now
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Throwback and CLEC Disconnect in Error ProcessDownload Now
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TOS Change on Directory Listing Job Aid Business/Residence - Residence/BusinessDownload Now
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TXTYP/TXACT Valid Combination MatrixDownload Now
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UNE Loop NC/NCI/SECNCI Matrix (Connecticut) Connecticut OnlyDownload Now
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UNE Services Overview (Connecticut) Connecticut OnlyDownload Now
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UNE Wholesale Ordering Code Matrix (AZ, CA, IL, NV, OH, WI)Download Now
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UNE Wholesale Ordering Code Matrix (CTF - CA, TX, FL)Download Now
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UNE Wholesale Ordering Code Matrix (IN, MI, NC, SC)Download Now
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UNE Wire Centers ExemptDownload Now
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Vendor Meet Requests Policies and ProceduresDownload Now
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VFO Loop Qualification Bulk Loader Job AidDownload Now
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VFO Order Job Aid - Directory Caption ListingDownload Now
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VFO Pre-Order Job Aid - Directory Straight Line ListingDownload Now
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West Virginia Density ZonesDownload Now
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Wholesale Advantage Voice Overview (Legacy) Legacy OnlyDownload Now
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Wholesale Platform Centrex USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Wholesale Platform Feature Ordering Matrix (Connecticut) Connecticut OnlyDownload Now
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Wholesale Platform NC/NCI Matrix (Connecticut) Connecticut OnlyDownload Now
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Wholesale Platform Overview (Connecticut) Connecticut OnlyDownload Now
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Wholesale Platform POTS USOCs (Acquired WV) Acquired West Virginia OnlyDownload Now
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Wholesale Platform Remote Call Forward Job AidDownload Now
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Wholesale Platform Services Overview (Frontier 13/CTF) Frontier 13 OnlyDownload Now
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Wholesale Platform TOS/LTOS/NC/NCI Combination Matrix (Frontier 13/CTF) Frontier 13 OnlyDownload Now
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Wholesale Platform TOS/NC/NCI Combination Matrix (Acquired WV) Acquired West Virginia OnlyDownload Now
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Wholesale Platform TOS/NC/NCI Combination Matrix (Connecticut) Connecticut OnlyDownload Now
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Wholesale Platform TOS/NC/NCI Combination Matrix (Legacy) Legacy OnlyDownload Now
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Wholesale Platform Voice Legacy Matrix (Legacy) Legacy OnlyDownload Now
PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.