Wholesale Operations
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Wholesale Frequently Asked Questions (FAQs)
Please submit suggestions for new FAQs to: Carrier.Notifications@ftr.com or fill out our feedback form here.Please select a category:
Ethernet Services FAQsClick Here
Broadband Services FAQsClick Here
Voice/UNE Services FAQsClick Here
Special/Switched Access Services FAQsClick Here
Collocation Services FAQsClick Here
Directory Services FAQsClick Here
Connectivity / Interconnection / Customer Profile FAQsClick Here
Systems and Online Tools FAQsClick Here
Billing and Collections FAQsClick Here
Sales and Marketing FAQsClick Here
CARE (Customer Account Record Exchange) FAQsClick Here
Industry Meetings FAQsClick Here
For the center hours by support team, please visit the Wholesale Team Contacts page in the Contacts menu.
Please refer to the current year Holiday Schedule reference available from the Contacts pages.
Yes. Please refer to the current year Blocked Due Dates reference available from the Reference Library.
Yes. To view previously distributed industry notices, please visit the Notifications and News pages.
To subscribe to Frontier Wholesale Industry Notices, please complete and submit the Frontier Wholesale Industry Notification Subscription Form available in the Notifications and News menu.
Yes. Please visit the Wholesale Terms Glossary in the Reference Library.
To submit additional questions not answered in the FAQ, please email carrier.notifications@ftr.com.
PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.