Ethernet Services FAQs
Service upgrades are when the customer is changing the speed of a circuit to a higher speed, and the first two positions of the Network Channel (NC) code change. Disconnect and New Connect Access Service Requests (ASRs) must be submitted.
To avoid Early Termination charges, the TLE field on the Disconnect ASR must be populated with “R”, and the RORD field on the Disconnect ASR must be populated with the New Connect Purchase Order Number (PON).
With MasterStream we’ve implemented the Frontier-MasterStream Portal which allows customers to request instant quotes for Ethernet and Broadband services. For information about the Frontier-MasterStream Portal, please visit the MasterStream page.
With Connectbase (formally Connect2Fiber), we’ve added our network routes, serviceable buildings, and pricing when requested. For information about the options with Connectbase, please visit the Connectbase page.
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.