Wholesale Operations

The following are products and services not allowed in a Frontier Edge Colocation:

• Switched voice

Refer to the Edge Colocation Service Guide to learn more.

Edge Colocation Customers will be responsible for maintaining adequate liability and indemnification insurance policies. The Edge customer will be responsible for obtaining and maintaining at their expense the appropriate insurance coverage, including fire, theft, and liability. The coverage must be issued by an insurance company that holds a current rating of not less that “A”, according to Best’s Key Rating Guide. Frontier will require the Customer to provide copies of pertinent portions of any policy and Certificate of Insurance executed by an authorized representative of the insurer.

The insurance policy must contain the following:

• Commercial General Liability
• Fire/Automobile/Property
• Combined Single Limit Per Occurrence, and
• Employer’s Liability

Refer to the Edge Colocation Service Guide to learn more.

Rates and charges are based on the individual MSA/FSA and edge colocation schedule(s). Examples of Edge Colocation charges include the following:

• Installation, typically as part of the NRC
• Space utilized, mainly MRC
• Power consumed, mainly MRC

Refer to the Edge Colocation Service Guide to learn more.

Frontier offers the following types of Physical Edge Colocation:

• Caged
• Cageless

Caged Frontier Edge Colocation provides the Customer with an individual enclosure. This enclosure is an area designated by Frontier within the Central Office structure to be used by the Customer for the sole purpose of installing, maintaining and operating the Customer provided equipment. Frontier will provide floor space based on a square foot basis.

Refer to the Edge Colocation Service Guide to learn more.

Cageless Frontier Edge Colocation is a standard method of provisioning where Frontier installs in its own lineups and bays.

Frontier will provide the infrastructure, cable racks and lighting to support a bay layout. Cageless Colocation will be assigned based on typical cabinet/rack increments on a first-come first-served basis.

Due to egress needs the minimum floor space is 10 square feet for one standard bay. A larger bay will accommodate a 36-inch deep cabinet with swing-out doors. Frontier will provide customers with cageless physical colocation in any space in the eligible structure that is not occupied by Frontier personnel, occupied or reserved for Frontier network equipment, or needed for access to occupied or reserved space.

Frontier will provide the customer with an entrance to the central office premises and once inside, the customer will have direct access to their equipment. Frontier will make cageless colocation space available in single bay increments. The customer can purchase space in increments small enough to co-locate a single relay rack or a bay of equipment.

Refer to the Edge Colocation Service Guide to learn more.

Edge Colocation involves the placement of equipment within Frontier central offices, data centers and the facilities required to connect to Frontier’s network. The customer’s equipment may be used to provide either data applications or access services in multiple use cases except for switched voice services. This differs from Regulated Collocation which provides space and power within Frontier central offices for customer equipment that is used to connect to voice services.

Refer to the Edge Colocation Service Guide to learn more.

Frontier provides the floor space, power, air conditioning, security and maintenance of the connectivity and power equipment. All AC and/or DC power requirements will be supplied on a dedicated basis only. All AC and/or DC power requirements will be provided with circuit breakers. The demarcation point will be at the colocation cage or designated demarcation point for cageless colocation.

The customer maintains their own equipment and the facilities up to their side of the demarcation or Point of Interconnection (POI). Depending on availability, Customers are responsible for providing their own uninterrupted power source (UPS) system. The customer is responsible for any cross connects on the inside of caged area. Each carrier seeking to colocate at any Frontier central office must make sure that the customer’s equipment is following written guidelines. Frontier isn't responsible for the design, engineering, testing, maintenance or performance of the customer’s equipment.

Refer to the Edge Colocation Service Guide to learn more.

To provide reliable, high quality services and features, Frontier must deploy and use equipment and systems that deliver dependable, reliable, and safe performance during normally encountered operating conditions.

Therefore, a properly and fully completed Frontier Network Equipment-Buildings System (NEBS) Conformance Check List is required from each Edge Colocation applicant for each equipment unit to be installed (physical or virtual). Duplicate Check Lists are not required for multiple installations (multiple units in one site, or multiple sites), however, a new Check List is required if any deployment configurations or characteristics change.

The NEBS requirements are a set of generic equipment requirements published by Telcordia Technologies that define the minimum goals for equipment operating characteristics (GR-63-CORE, currently Issue 1; GR-1089-CORE: Telecordia GR –1089 [formerly Bellcore]) sets the criteria for wireline and wireless EMC applications.

Refer to the Edge Colocation NEBS Requirements reference to learn more.

Frontier will allow any NEBS compliant equipment that supports the Customer’s solution or needs if the equipment follows all the Frontier guidelines and operation standards.

Refer to the Edge Colocation Service Guide to learn more.

Frontier implementation completion will be the billing start date of the lease, as it is described in the edge colocation schedule.

Frontier shall not be required to purchase additional plant or equipment to:

• Relinquish floor space or facilities designed for Frontier use
• Undertake new construction
• Construct additions to existing central offices to accommodate a Customer’s needs.

Frontier shall not be required to provide new or upgraded electrical power or security facilities/equipment to accommodate additional needs occasioned by the interconnection of the colocating carrier’s equipment with Frontier central office equipment.

Refer to the Edge Colocation Service Guide to learn more.

Customers can complete a Location Assessment Form and send it to their Frontier Account Team. The Frontier Account team will then return estimated costs per location. Customers can then select locations of interest and return an Edge Colocation Pricing Request for Space and Power Availability at those locations. Frontier will then return a Final Quote which the customer can use to send a finalized list of Edge Colocation locations. The Frontier Account Team will then provide an Edge Colocation Contract to be signed as well as an Edge Colocation Customer Configuration Form to be completed and returned.

To learn more about the Edge Colocation Assessment process, click here.

Frontier Account Management can assist customers in completing a location assessment form. Frontier will provide an estimate for locations meeting standard configurations, as depicted in the location assessment form, within five (5) calendar days from the date of receipt of the completed location assessment form.

Estimates accepted by the Customer (or initial requests outside the scope of standard configurations) will be sent through the quoting process. The length of time required to provide a quote and physical site space assessments once estimates are accepted can vary based on the criteria of the request. However, it will typically be completed within a subsequent ten (10) calendar days, depending on the number of locations within the request.

Refer to the Edge Colocation Service Guide to learn more.

Frontier will provide an estimate for locations meeting standard configurations (as depicted in the location assessment form) within five (5) calendar days from the date of receipt of the completed location assessment form.

Estimates accepted by the Customer (or initial requests outside the scope of standard configurations) will be sent through the quoting process. The length of time required to provide a quote and physical site space assessments once estimates are accepted can vary based on the criteria of the request, however, will typically be completed within a subsequent ten (10) calendar days, depending on the number of locations within the request.

To learn more click here.

Yes, following the contract agreement (MSA/FSA and Edge Colo Schedule), Frontier will offer space, power and cooling based on the Frontier office’s availability. Edge Colocation Customers must agree to comply with all Frontier mandated procedures designed to preserve and maintain the integrity and operation of Frontier network and facilities and to comply with applicable laws and regulations. Customers will be permitted to add or change equipment in colocation space with Frontier approval. Any requests made by Customers with existing Edge colocation agreements to Frontier for additional space will follow the same FSA/MSA and schedule guidelines. Rates and charges are based on the MSA/FSA and edge colocation schedule(s).

To learn more click here.

Customers are not allowed to interfere with Frontier central offices equipment and operation. Frontier will not provide Customer personnel or agents with direct access to:

• Frontier distribution frames
• Fiber distribution frames
• Frontier equipment not specifically designated by Frontier for customer access.

Refer to the Edge Colocation Service Guide to learn more.

Customers may request replacements for lost, stolen or destroyed access cards by completing and submitting the Edge Colocation Access Card Application with a current photo. An Incident Report must accompany lost/stolen/destroyed card applications.

Frontier will not construct a new entrance for customer use. In order to enter a Frontier central office, the customer’s employees will be issued a photo ID card. Customers must wear their photo ID card at all times while in the central office. Entering Frontier’s central office behind someone else is tailgating and is not allowed. Customers are not allowed in unsecured areas of the central office unless properly escorted. Please note: If Frontier provides escort services to a Customer, Customer fees may apply.

Refer to the Edge Colocation Service Guide to learn more.

Interested applicants must complete and submit the Edge Colocation Access Card Application with a current photo. If approved, access card credentials will be supplied via mail.

Frontier provided access cards require renewal annually by completing and submitting the Edge Colocation Access Card Application with a current photo. Renewal requests will not be accepted more than 3 weeks in advance of the current expiration date.

The following rules apply to all customers:

• No Smoking is allowed in any of Frontier’s buildings.
• Must follow all safety and fire regulations.
• The use of cell phones, PCS phones or any type of portable radio transmitters or portable telephones is strictly prohibited in central offices.
• Customers may not use Frontier’s tools, spare parts or telephones.
• Customers are not allowed anywhere in the central office except in their designated space. Violators will be removed from the building.
• Customers can use restrooms

Refer to the Edge Colocation Service Guide to learn more.

Frontier will provide security and environmental controls for customers physically colocating at the central office to the extent such controls are already in place at the site.

Refer to the Edge Colocation Service Guide to learn more.

All expired and unusable Frontier access cards must be returned by mail.