CLEC User Forum (CUF)
The purpose of the CLEC User Forum (CUF) is to provide a forum that allows for business-to-business discussion focused on improving communications and processes between Frontier Communications wholesale operations and its CLEC customers. These discussions are for local wholesale operational issues that are not resolved through normal business channels and/or impact more than one CLEC. The CUF is not meant to replace day to day operational support that should be managed by both CLECs and their respective Frontier Account Manager and/or operations team manager. The forum is meant to open dialog between Frontier and the CLECs, allowing us to work together to identify and implement practical solutions that provide operational benefits to all parties.
The CUF Index is available to provide you with an overview of the issues covered in previous CUFs along with the Q&A captured during the forum.
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