Wholesale Operations

Pages

References

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Access

Get Connected for Access Services Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected for Voice/UNE Services LSR Business Rules Broadband Services Get Connected for Broadband Services Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Edge Colocation

Overview Assessment and Ordering Access Cards

Regulated Collocation

Overview Applications Access Cards

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Online Billing Statement Tools Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected for Trouble Administration Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connectbase Customer Wholesale Portal Get Connected System Availability Release Forecast

Notifications and News

2023 2022 2021 2020 Billing Notifications Release Notifications System Availability Exceptions Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

Reference Library

Wholesale Help Center Copper to Fiber Transformation Tips and Tricks Wholesale Terms Glossary Access References Local References Broadband References Regulated Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services WV BTOP

Ethernet Tier Building Location and SWC Files

The Ethernet Tier Building Location and SWC Lists are available to customers with effective Tier Rate contracts. Please contact your Frontier account manager with any questions or to establish a new Tier Rate contract. If you are currently unaware of your assigned dedicated Sales Team, please email CarrierRequest@ftr.com.

FAQ Categories

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Current Files Effective June 1, 2022

Building Location List for CA 2022-2Q California Locations
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Building Location List for CT 2022-2Q Connecticut Locations
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Building Location List for FL 2022-2Q Florida Locations
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Building Location List for IL/NY/OH/WV 2022-2Q Illinois, New York, Ohio and West Virginia Locations
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Building Location List for TX 2022-2Q Texas Locations
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Building Location List for Other States 2022-2Q Alabama, Georgia, Iowa, Indiana, Michigan, Minnesota, Mississippi, Nebraska, Nevada, North Carolina, Pennsylvania, South Carolina, Tennessee, Utah, Virginia and Wisconsin Locations
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Frontier SWC List 2022-2Q All States
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Pending Files - Effective April 1, 2023

Building Location List for CA 2023-2Q California Locations
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Building Location List for CT 2023-2Q Connecticut Locations
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Building Location List for FL 2023-2Q Florida Locations
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Building Location List for IL/NY/OH/WV 2023-2Q Illinois, New York, Ohio and West Virginia Locations
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Building Location List for TX 2023-2Q Texas Locations
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Building Location List for Other States 2023-2Q Alabama, Georgia, Iowa, Indiana, Michigan, Minnesota, Mississippi, Nebraska, Nevada, North Carolina, Pennsylvania, South Carolina, Tennessee, Utah, Virginia and Wisconsin Locations
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Frontier SWC List 2023-2Q All States
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Historical Files

3Q 2021 Files - Effective October 4, 2021 through May 31, 2022

Building Location List for CA 2021-3Q California Locations
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Building Location List for CT/FL 2021-3Q Connecticut and Florida Locations
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Building Location List for IL/NY/OH/WV 2021-3Q Illinois, New York, Ohio and West Virginia Locations
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Building Location List for TX 2021-3Q Texas Locations
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Building Location List for Other States 2021-3Q Alabama, Georgia, Iowa, Indiana, Michigan, Minnesota, Mississippi, Nebraska, Nevada, North Carolina, Pennsylvania, South Carolina, Tennessee, Utah, Virginia and Wisconsin Locations
Download Now
Frontier SWC List 2021-3Q All States
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1Q 2021 Files - Effective February 16, 2021 through October 3, 2021

Building Location List for CA/TX 2021-1Q California and Texas Locations
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Building Location List for CT/FL 2021-1Q Connecticut and Florida Locations
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Building Location List for IL/NY/OH/WV 2021-1Q Illinois, New York, Ohio and West Virginia Locations
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Building Location List for Other States 2021-1Q Alabama, Georgia, Iowa, Indiana, Michigan, Minnesota, Mississippi, Nebraska, Nevada, North Carolina, Pennsylvania, South Carolina, Tennessee, Utah, Virginia and Wisconsin Locations
Download Now
Frontier SWC List 2021-1Q All States
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2Q 2020 Files - Effective June 19, 2020 through February 15, 2021

Building Location List for CA/TX 2020-2Q California and Texas Locations
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Building Location List for CT/FL 2020-2Q Connecticut and Florida Locations
Download Now
Building Location List for IL/NY/OH/WV 2020-2Q Illinois, New York, Ohio and West Virginia Locations
Download Now
Building Location List for Other States 2020-2Q Alabama, Georgia, Iowa, Indiana, Michigan, Minnesota, Mississippi, Nebraska, Nevada, North Carolina, Pennsylvania, South Carolina, Tennessee, Utah, Virginia and Wisconsin Locations
Download Now
Frontier SWC List 2020-2Q All States
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THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.