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Wholesale Billing
Billing References
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Billing Services for Local and Access ServicesDownload Now
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How to Read Your BillDownload Now
BDT (Billing Data Tape) Electronic Bill Delivery
To establish BDT Electronic Bill Delivery, please complete and submit the Billing Feed Connectivity Form.Once established with electronic billing via BDT, any questions you or your vendor may have should be directed to wholesale.BDT@ftr.com.
Enterprise Online Portal for Local and ISP Wholesale Billing
Enterprise Online Portal is a billing system to enable users to view statements and review the billable services (WTN, BAN, Circuit ID, etc.) for Local and ISP billing. Depending on the security level of the user will determine the functions available. Below are some links and resources to help you get to the site and to navigate the application.
Customers requiring access to accounts in the Frontier Enterprise Portal should contact their assigned Wholesale Claims and Collections representative. Customers may also request access by email to wholesale.notifications@ftr.com or call 844-216-6420.
Frequently Asked Questions
Please refer to the Wholesale Billing Claim and Escalation Guide for information.
For billing questions, please contact your assigned Frontier Wholesale Claims & Collections Representative or email: wholesale.notifications@ftr.com.
To view Frontier tariffs online, please visit the Frontier Tariffs Website at: http://tariffs.frontiercorp.com/crtf/tariffs/.
Yes. Frontier offers the option to receive Billing Data Tape (BDT) for Access and Local billing. EDI is available for InfoSpeed and BTAS billing. Please contact your billing representative for more information. For Local and ISP billing, My Frontier Business Account (Globys) is also available. For more information, please visit the Wholesale Billing page.
The Frontier Communications Federal Universal Service Fund Form is available from the Tax Exemption Information page in the Billing menu.
Completed Federal Universal Service Fund Certifications should be emailed to Frontier at: wholesale.tax.exemption@ftr.com . For information regarding other Federal or State completed exemptions, please visit the Tax Exemption Information page in the Billing menu.
Please visit the Frontier Payment Remittance Information page for information on payment remittance of bills rendered to Access and Local Wholesale customers for wholesale services (CABS/DPI) and Internet Services for ISP Customers (DPI).
PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.