Wholesale Operations



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Wholesale Billing

Billing References

BDT (Billing Data Tape) Electronic Bill Delivery

To establish BDT Electronic Bill Delivery, please complete and submit the Billing Feed Connectivity Form.

Once established with electronic billing via BDT, any questions you or your vendor may have should be directed to Wholesale.BDT@ftr.com.

Enterprise Online Portal for Local and ISP Wholesale Billing

Enterprise Online Portal is a billing system to enable users to view statements and review the billable services (WTN, BAN, Circuit ID, etc.) for Local and ISP billing. Depending on the security level of the user will determine the functions available. Below are some links and resources to help you get to the site and to navigate the application.

Customers requiring access to accounts in the Frontier Enterprise Portal should contact their assigned Wholesale Claims and Collections representative.  Customers may also request access by email  to Wholesale.Notifications@ftr.com or call 844-216-6420. 

Frequently Asked Questions

Please refer to the Wholesale Billing Claim and Escalation Guide for information.