This self-service site will allow CLECs, IXCs and Wireless service providers with the information they need about Frontier's Wholesale Ethernet Access services.
A glossary of Frontier wholesale terms is available to provide definition of terms you may see throughout this site. If you have questions not answered within this site or our Wholesale FAQs, please contact us.
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Ethernet Ordering References
Frequently Asked Questions
Service upgrades are when the customer is changing the speed of a circuit to a higher speed, and the first two positions of the Network Channel (NC) code change. Disconnect and New Connect Access Service Requests (ASRs) must be submitted.
To avoid Early Termination charges, the TLE field on the Disconnect ASR must be populated with “R”, and the RORD field on the Disconnect ASR must be populated with the New Connect Purchase Order Number (PON).
With MasterStream we’ve implemented the Frontier-MasterStream Portal which allows customers to request instant quotes for Ethernet and Broadband services. For information about the Frontier-MasterStream Portal, please visit the MasterStream page.
With Connectbase (formally Connect2Fiber), we’ve added our network routes, serviceable buildings, and pricing when requested. For information about the options with Connectbase, please visit the Connectbase page.
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