Wholesale Operations
Pages
References
Ethernet Ordering
This self-service site will allow CLECs, IXCs and Wireless service providers with the information they need about Frontier's Wholesale Ethernet Access services.
A glossary of Frontier wholesale terms is available to provide definition of terms you may see throughout this site. If you have questions not answered within this site or our Wholesale FAQs, please contact us.
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Ethernet Ordering References
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2023 Blocked Due DatesDownload Now
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Access Custom Business Rules ASOG 65 - (Effective 9/17/2022)Download Now
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Access Custom Business Rules ASOG 66 - (Effective 3/19/2023)Download Now
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Access Standard Provisioning IntervalsDownload Now
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Confirmation (FOC) Mapping UNI-EVC COMBODownload Now
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Construction (NFR/NFRT) Due Date Improvement ProcessDownload Now
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Dedicated Ethernet End-of-Life (EOL) Job AidDownload Now
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Design Layout Record (DLR) Request InstructionsDownload Now
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DiversityDownload Now
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Ethernet Enabled SWC List Updated 01/23/2023Download Now
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Ethernet Standard Site Survey Form OverviewDownload Now
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Exchange Sheets Frontier Serving Wire Switches with ICSC code ListDownload Now
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ICSC Job AidDownload Now
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Jeopardy CodesDownload Now
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Project Management GuidelinesDownload Now
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PTA Overview and Enrollment ProcessDownload Now
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SPEC Code Job AidDownload Now
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Telecommunications Service Priority (TSP) Job AidDownload Now
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Test and Turn Up Process (Access)Download Now
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TLS Titan Address Validation Job AidDownload Now
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TLS Titan Site List (CTF Acquired Properties Only)Download Now
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Variable Term Agreement (VTA) Job AidDownload Now
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Wireline Switched Ethernet Products – Discontinuation/Grandfather of End-of-Life (“EOL”) ProductsDownload Now
Frequently Asked Questions
Service upgrades are when the customer is changing the speed of a circuit to a higher speed, and the first two positions of the Network Channel (NC) code change. Disconnect and New Connect Access Service Requests (ASRs) must be submitted.
To avoid Early Termination charges, the TLE field on the Disconnect ASR must be populated with “R”, and the RORD field on the Disconnect ASR must be populated with the New Connect Purchase Order Number (PON).
With MasterStream we’ve implemented the Frontier-MasterStream Portal which allows customers to request instant quotes for Ethernet and Broadband services. For information about the Frontier-MasterStream Portal, please visit the MasterStream page.
With Connectbase (formally Connect2Fiber), we’ve added our network routes, serviceable buildings, and pricing when requested. For information about the options with Connectbase, please visit the Connectbase page.
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