Wholesale Operations

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Systems and Online Tools

Frontier provides various systems and online tools to assist Wholesale Customers with Ordering Services and viewing account activities.

Frontier Online Wholesale Ordering System - Virtual Front Office (VFO)

Frontier's wholesale online ordering system the Virtual Front Office (VFO), is a gateway between service/network providers to process Preorder and Order Transactions for Access and Local Service Requests (including BTAS); Submit and manage Trouble Reports.

Frontier-MasterStream Portal

This online tool gives customers the ability to request instant price quotes for applicable services.

Frontier-Connected2Fiber Portal

Frontier has engaged with Connected2Fiber to provide our Wholesale customers a variety of options for consuming our network footprint, serviceable buildings, products and pricing.

Customer Wholesale Portal (CWP)

This online tool gives CLECs the ability to access their wholesale reports.

Frequently Asked Questions

Please visit the System and Online Tools Overview page.