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Frontier-MasterStream

The Frontier-MasterStream portal provides registered Agent Company Users with the ability to request instant quotes for Ethernet and Broadband products to end user customers in the Frontier Communications service territories.

Eligible products include:
- EIA (All Frontier Properties Excluding AZ, NM)
- EPATH (All Frontier Properties Excluding AZ, NM)
- Wholesale Advantage Broadband

The Frontier-MasterStream portal allows Agent Companies to request instant quotes, for end-user locations across the Frontier footprint, for the applicable services listed above. Quotes will be driven by base pricing as well as customer specific discounts as maintained in the application.

Note: Use of Chrome browser is required for full functionality of the Frontier-MasterStream portal.

Wholesale Customers that have direct access to MasterStream may submit a Cloud registration form to request access to Frontier quoting via their MasterStream instance.  Please complete and submit the Frontier-MasterStream Cloud Registration Form available below and submit to Frontier.MasterStream@ftr.com.

To request access to the Frontier-MasterStream Portal, please complete and submit the Frontier-MasterStream Registration Form available below and submit to Frontier.MasterStream@ftr.com.

To request quotes for services not eligible for instant quotes in the Frontier-MasterStream portal, please contact your Frontier Account Manager.

References

For any questions not answered in the User Guide, please contact the Frontier-MasterStream Support team by email at: Frontier.Masterstream@ftr.com.

Online Training

Frontier-MasterStream Agent Company User Training Course:

This online video training course is intended for Agent Company Sales Managers and Representatives to learn how to use the Frontier instance of the MasterStream quoting tool. Training includes an overview of the application and instruction on creating a submitting new RFQs (Request for Quotes). The online video is accompanied with a Training Guide. Some products and terms referenced, at the time this video was recorded, may no longer be available.

Frontier-MasterStream Agent Company Administrator Training Course:

This online video training course is intended for Agent Company Administrators and will provide direction on Administrator use the Frontier instance of the MasterStream quoting tool. Training includes an overview of the application and instruction on creating new users, reports and managing the Agent Company profile. The online video is accompanied with a Training Guide. Some products and terms referenced, at the time this video was recorded, may no longer be available.

Frequently Asked Questions (FAQs)

Frontier will offer the ability to request quotes for Ethernet and Broadband Services. Broadband and Ethernet services quotes are available. The following products are/will be available for instant quoting: Wholesale Advantage Broadband; EPATH (All Frontier Properties Excluding AZ, NM); EIA (All Frontier Properties Excluding AZ, NM)