WHOLESALE SUPPORT

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Access

Get Connected Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

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Edge Colocation

Overview Assessment and Ordering Access Cards

Regulated Collocation

Overview Applications Access Cards

Pricing Guides

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Billing

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Troubles

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Systems and Online Tools

Virtual Front Office MasterStream Connectbase Customer Wholesale Portal Get Connected System Availability Release Forecast

Notifications and News

2024 2023 2022 2021 Billing Notifications Copper Optimization Release Notifications System Availability Exceptions Subscribe to Wholesale Notifications

Contacts and Escalation Lists

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Reference Library

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Connectivity and E-Bonding Information for Frontier Wholesale Customers

Frontier Operational Support Systems are available for doing business with Wholesale Carriers and CLECs. To conduct business with Frontier, please submit the Frontier Wholesale Customer Connectivity Form and indicate how you would like to submit your ordering requests to Frontier. Frontier provides Carriers and CLECs with two methods for submitting order and pre-order access requests.

E-bond using the supported protocols
Frontier Ordering, Pre-ordering and Trouble Admin GUI called, Virtual Front Office (VFO)

Whether e-bonding or using the Frontier GUI, CLECs and Carriers need to complete and submit the Frontier Connectivity Access Form. Please visit one of the Get Connected pages for a full list of form submission requirements.

If you are selecting LSR Services, an Interconnection Agreement may also be required, please check with your Account Manager for assistance. If you are currently unaware of your assigned account management team, please email [email protected]

If you are selecting LSR E-Bonding (EDI via Interactive Agent), you will also need to complete the LSR E-Bonding Form.

If you are selecting LSR E-Bonding (UOM/XML), you will also need to complete the LSR-XML Connectivity Access Form.

For LSR E-Bonding technical specifications (EDI via Interactive Agent or UOM/XML), please visit the LSR Business Rules page.

If you have changes to your current connectivity arrangement with Frontier, you will use the Frontier Wholesale Customer Connectivity Form to indicate the desired changes.

To contact the Frontier Connectivity Team, please email: [email protected]

Frontier Wholesale Customer Connectivity FormClick Here

FAQ Categories

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Forms and Notifications

LSR-XML Connectivity Access Form
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LSR E-Bonding Form
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