Wholesale Operations

Pages

References

no results found

Access

Get Connected for Access Services Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected for Voice/UNE Services LSR Business Rules Broadband Services Get Connected for Broadband Services Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Collocation

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected for Trouble Administration Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connected2Fiber Customer Wholesale Portal Get Connected System Availability Release Forecast Local OSS Interface Change Management

Reference Library

Wholesale Terms Glossary Wholesale Frequently Asked Questions Access References Local References Broadband References Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services CLEC User Forum WV BTOP

Notifications and News

2021 2020 2019 2018 Billing Notifications Release Notifications System Availability Exceptions Industry Meeting Notifications Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

Local OSS Interface Change Management

OSS Interface Change Management Team Contact Email: FTR-CMP-Team@ftr.com

Industry Change Control Meetings

Overview

The Industry Change Control Meeting is a forum attended by the Frontier Change Control Manager, Frontier Support Group’s subject matter experts (as needed), and Telecommunications Company (TC) Change Management representatives. The Industry Change Control Meeting’s main objectives are to:

Provide a forum for discussing Change Control issues
Summarize prior months' activities
Present outlook for future releases

2021 Meeting Schedule

February 10, 2021:	2:00 p.m. Eastern Time
April 14, 2021:	2:00 p.m. Eastern Time
June 9, 2021:	2:00 p.m. Eastern Time
August 11, 2021:	2:00 p.m. Eastern Time
October 13, 2021:	2:00 p.m. Eastern Time
December 8, 2021:	2:00 p.m. Eastern Time

The bridge information and agenda for each meeting, or a cancellation notice if meeting is unnecessary, will be sent out one week prior to the scheduled meeting. Meeting minutes will be distributed following each meeting. To access upcoming meeting announcements or prior meeting minutes, please visit the Industry Meeting Notifications page.

If you would like to be included in the Change Management email distribution, please visit the Subscribe to Notifications page.

Change Request Form Type 5
Download Now
Change Request Tracking
Download Now
OSS Interface Change Management Process
Download Now

PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.