Wholesale Operations

Pages

References

no results found

Access

Get Connected for Access Services Product Availability Ethernet Site Ready Guide Ethernet Ordering Special Access Ordering Switched Access Ordering Access Services Contacts

Local

Location/Product Qualification Voice/UNE Services Get Connected for Voice/UNE Services LSR Business Rules Broadband Services Get Connected for Broadband Services Directory Services Voice/UNE Services Contacts Broadband Services Contacts

Collocation

Pricing Guides

Frontier Tariffs Interstate Service Guide Connecticut Guidebook

Billing

Wholesale Billing Payment Remittance Tax Exemption Information Wholesale Billing Claim and Escalation Guide

Troubles

Trouble Administration Get Connected for Trouble Administration Planned Network Maintenance Wholesale Repair Contacts

Systems and Online Tools

Virtual Front Office MasterStream Connected2Fiber Customer Wholesale Portal Get Connected System Availability Release Forecast Local OSS Interface Change Management

Reference Library

Wholesale Terms Glossary Wholesale Frequently Asked Questions Access References Local References Broadband References Collocation References Directory References CARE Interconnection Access Ordering Diagrams Aerial and Underground Services CLEC User Forum WV BTOP

Notifications and News

2021 2020 2019 2018 Billing Notifications Release Notifications System Availability Exceptions Industry Meeting Notifications Subscribe to Wholesale Notifications

Contacts and Escalation Lists

Hours of Operation Wholesale Team Contacts Access Services Contacts Local Voice/UNE Services Contacts Broadband Services Contacts Wholesale Repair Contacts

2021 Release Forecast

ASOG System Release (VFO Access/UOM)
Release Title	Release Date	Critical Milestone	Milestone Date
ASOG 62 System Upgrade	03/20/21	60-Day Notification Draft Custom Access Business Rules	01/19/21
ASOG 62 System Upgrade	03/20/21	45-Day Notification	02/03/21
ASOG 62 System Upgrade	03/20/21	30-Day Notification Final Draft Custom Access Business Rules	02/18/21
ASOG 63 System Upgrade	09/18/21	60-Day Notification Draft Custom Access Business Rules	07/20/21
ASOG 63 System Upgrade	09/18/21	45-Day Notification	08/04/21
ASOG 63 System Upgrade	09/18/21	30-Day Notification Final Draft Custom Access Business Rules	08/19/21

Local CLEC Impacting Release (VFO Local/EDI/UOM)
Release Title	Release Date	Critical Milestone	Milestone Date
February 2021 Local Release	02/21/21	73-Day Notification Draft LSR Business Rules	12/09/20
February 2021 Local Release	02/21/21	66-Day Notification Draft E-Bond Technical Guidelines (EDI/UOM)	12/16/20
February 2021 Local Release	02/21/21	45-Day Notification Final Draft LSR Business Rules and E-Bond Technical Guidelines (EDI/UOM)	02/18/21
June 2021 Local Release	06/20/21	73-Day Notification Draft LSR Business Rules	04/07/21
June 2021 Local Release	06/20/21	66-Day Notification Draft E-Bond Technical Guidelines (EDI/UOM)	04/14/21
June 2021 Local Release	06/20/21	45-Day Notification Final Draft LSR Business Rules and E-Bond Technical Guidelines (EDI/UOM)	05/05/21
October 2021 Local Release	10/17/21	73-Day Notification Draft LSR Business Rules	08/04/21
October 2021 Local Release	10/17/21	66-Day Notification Draft E-Bond Technical Guidelines (EDI/UOM)	08/11/21
October 2021 Local Release	10/17/21	45-Day Notification Final Draft LSR Business Rules and E-Bond Technical Guidelines (EDI/UOM)	09/01/21

PROPRIETARY NOTICE
THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUNT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE CITIZENS LOCAL EXCHANGE COMPANIES. CITIZENS COMMUNICATIONS ALL RIGHTS RESERVED.