Wholesale Operations

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System Availability

Operational Support System (OSS)
Hours of Availability

 

Virtual Front Office (VFO) Modules:
Access (ASR),
Local (LSR, BTAS),
TA (TA)

Sunday 09:00 to Wednesday 22:00 Eastern Time
Thursday 04:00 to Saturday 22:00 Eastern Time

Electronic Bonding
(EDI, UOM, tML)

Sunday 09:00 to Wednesday 22:00 Eastern Time
Thursday 04:00 to Saturday 22:00 Eastern Time

Frontier-MasterStream Portal
(Pricing Quotes)

Monday through Friday 06:00 to 24:00 Eastern Time
Saturday 15:00 to Sunday 24:00 Eastern Time

Frontier-Connected2Fiber
(Network Routes/Buildings/Price Quotes)

Monday through Friday 06:00 to 24:00 Eastern Time
Saturday 15:00 to Sunday 24:00 Eastern Time

Customer Wholesale Portal
(Reports/Performance Measures)

Sunday 09:00 to Wednesday 22:00 Eastern Time
Thursday 04:00 to Saturday 22:00 Eastern Time


System Availability exceptions are published on the System Availability Exceptions page which is available from the Notifications and News menu on the left.