WHOLESALE SUPPORT
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InfoSpeed/BTAS Services
InfoSpeedEffective May 1, 2021, the InfoSpeed products will be discontinued and grandfathered.
BTAS
Effective December 30, 2022, the Broadband Transport Aggregation Services (BTAS) will be discontinued and grandfathered. Frontier’s Wholesale Advantage Broadband Service replaces BTAS for your broadband needs. Customers who have or obtain the Wholesale Advantage Broadband Service agreement may transition BTAS to Wholesale Advantage Broadband Service, and Frontier will work with the customer on an orderly transition.
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Job Aids
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2024 Blocked Due DatesDownload Now
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2025 Blocked Due DatesDownload Now
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Frontier VFO User GuideDownload Now
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ISP Business Rule Edits At-A-GlanceDownload Now
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ISP Order Form Field DefinitionsDownload Now
Order Samples
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Change VPI/VCI (Infospeed) Standalone Dry Loop to 7M/1M (Consumer)Download Now
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Disconnect BTAS/TAS Shared Line / Standalone Dry LoopDownload Now
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Disconnect Infospeed DSL Shared Line / Standalone Dry LoopDownload Now
PROPRIETARY NOTICE
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THE MATERIAL CONTAINED IN THIS WEBSITE AND THE AVAILABLE REFERENCE DOCUMENTS INCLUDING ANY TRANSLATIONS, COMPILATIONS, WHOLE OR PARTIAL COPIES, TOGETHER WITH ANY SUBSEQUENT REVISIONS OR ADDITIONS ARE AND SHALL REMAIN THE PROPERTY OF FRONTIER COMMUNICATIONS PARENT, INC. AND ITS AFFILIATES. NO PORTION OF THESE MATERIALS MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM BY ANY MEANS, ELECTRONIC, MECHANICAL OR OTHERWISE, INCLUDING PHOTOCOPY, RECORDING OR ANY INFORMATION STORAGE OR RETRIEVAL SYSTEM WITHOUT ADVANCE WRITTEN PERMISSION FROM FRONTIER. SHOULD THE HOLDER OF THESE MATERIALS HAVE SUCH WRITTEN PERMISSION TO MAKE COPIES OF THESE MATERIALS, ALL SUCH COPIES MUST CONTAIN THIS PROPRIETARY NOTICE. FRONTIER IS A BRAND NAME USED BY THE FRONTIER, CITIZENS AND OTHER AFFILIATED LOCAL EXCHANGE COMPANIES. ALL RIGHTS RESERVED.