Frontier Communications Local Wholesale Services

Local Services

This site is designed to provide CLECs and Resellers with the information they need about Local wholesale services from Frontier. This is a starting point for service providers to understand Frontier's Local practices and processes. If you have any questions that we don't answer within this site, please click here for additional Carrier team contact information.


Need access to Frontier's Virtual Front Office (VFO)? Please visit the Getting Started page for more information.

Frontier's four Local Service Territories include Acquired West Virginia, Connecticut, Frontier 13 and Legacy. To identify the specific Local Service Territory by central office, please refer to the Exchange and Access Line Matrix below.

  • Exchange and Access Line Matrix
    XLSX, 263.88 KB
    Identifies Service Territory, Tariff, Access Line Codes and Voice Mail Access Numbers by Exchange
    PDF, 117.92 KB
    Includes Frontier Company Information by Service Territory

Pre-order Information


Note: Job aids and references shown on the Attachments tab within the Pre-Order Tutorial are available in the list of references to the left.  Pre-order business rule documents available on the Business Rules page.

Order Information

The reference links below provide information that applies to all service territories (unless otherwise noted). For territory specific information, please select a box from the right column below.



Proprietary Notice
The material contained in this document or documents including any translations, compilations, whole or partial copies, together with any subsequent revisions or additions are and shall remain the property of Frontier Communications. No portion of these materials may be reproduced or transmitted in any form by any means, electronic, mechanical or otherwise, including photocopy, recording or any information storage or retrieval system without advance written permission from Frontier. Should the holder of these materials have such written permission to make copies of these materials, all such copies must contain this Proprietary Notice. Frontier is a brand name used by the Citizens Local Exchange companies. Citizens Communications All rights reserved.

This document and the information contained herein are provided without warranty of any kind. Further, Frontier and its affiliated companies disclaim all warranties, express or implied, including without limitation, warranties of fitness for a particular purpose, or merchantability. In addition to and without limitation of any other limitation of liability of Frontier or its affiliated companies set forth in an applicable tariff or elsewhere, in no event shall Frontier or its affiliated companies, or their agents or suppliers, be liable under contract, warranty, tort or for any incidental, consequential, special or indirect damages arising from or relating to this possibility of such damages.